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<h1>phpBB 3.1.x FAQ</h1>

<p>phpBB 3.1.x frequently asked questions</p>

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<h1>FAQ</h1>

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<a name="install"></a><h2>I am finding phpBB too difficult to install. Will you do it for me?</h2>

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<p>There are people, companies (unrelated to your hosting provider), etc. that will install your forum, either for free or for a payment. We do not recommend you make use of these offers. Unless the service is provided by your hosting company you will have to divulge passwords and other sensitive details. If you did not know how to use an ATM would you give a passer-by your bank card and PIN and ask them to show you what to do? No, probably not! The same applies to your hosting account details!</p>

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I want to sue you because i think you host an illegal board!</h2>

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<a name="viewonline"></a><h2>According to viewonline a user is doing/reading something they should not be able to!</h2>

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<a name="mail"></a><h2>I keep getting Mail sending errors when I (or my users) post/send PM's/etc.!</h2>

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<a name="mail_language"></a><h2>My users are complaining that emails are not in their selected language!</h2>

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<a name="aol_browser"></a><h2>My AOL based users keep getting logged out!</h2>

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<p>Unfortunately this only works when the users IP is constant as they browse the board. For most users this will be the case. However certain providers route their users via a cluster of proxys. In some cases, particularly the AOL browser, this results in different IPs being forwarded as the user moves between pages. We take account of this by not checking the entire IP by default but only the first "three quads" (<samp>A.B.C</samp>). Again in most cases this will be fine. However again AOL uses IPs which can vary so much that checking only the first two quads results in a fairly static IP being available for session validation.</p>

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<a name="avatars"></a><h2>I am unable to upload avatars from my computer, regardless of the settings.</h2>

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<a name="gallery_avatars"></a><h2>I just cannot get gallery avatars to appear!</h2>

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<a name="permissions"></a><h2>How do I use/set permissions?</h2>

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<a name="login_issues"></a><h2>I (or my users) cannot stay logged in to the forum!</h2>

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<a name="logout_issues"></a><h2>My users are complaining about being logged out too quickly!</h2>

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<a name="not_answered"></a><h2>My question isn't answered here!</h2>

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<p>Feel free to search our community forum for the information you require. <strong>PLEASE DO NOT</strong> post your question without having first used search, chances are someone has already asked and answered your question. You can find our board here:</p>

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<a name="disclaimer"></a><h2>Copyright and disclaimer</h2>

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