From 2d4d7c92bfb4ce18e4413b1e66f30bd62a44e6ff Mon Sep 17 00:00:00 2001
From: "barnboy%trilobyte.net" <>
Date: Wed, 25 Apr 2001 14:11:45 +0000
Subject: Updated Bugzilla Guide and README to fix bug 76156, bug 76841, and
 bug 26242. The README is now gutted, pointers to Guide.  Also some new
 sections added, old ones fixed, and notes appended to deprecated sections
 I've not yet had the heart to remove.

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+<HTML
+><HEAD
+><TITLE
+>Red Hat Bugzilla</TITLE
+><META
+NAME="GENERATOR"
+CONTENT="Modular DocBook HTML Stylesheet Version 1.64
+"><LINK
+REL="HOME"
+TITLE="The Bugzilla Guide"
+HREF="index.html"><LINK
+REL="UP"
+TITLE="Bugzilla Variants"
+HREF="variants.html"><LINK
+REL="PREVIOUS"
+TITLE="Bugzilla Variants"
+HREF="variants.html"><LINK
+REL="NEXT"
+TITLE="Useful Patches and Utilities for Bugzilla"
+HREF="patches.html"></HEAD
+><BODY
+CLASS="SECTION"
+BGCOLOR="#FFFFFF"
+TEXT="#000000"
+LINK="#0000FF"
+VLINK="#840084"
+ALINK="#0000FF"
+><DIV
+CLASS="NAVHEADER"
+><TABLE
+WIDTH="100%"
+BORDER="0"
+CELLPADDING="0"
+CELLSPACING="0"
+><TR
+><TH
+COLSPAN="3"
+ALIGN="center"
+>The Bugzilla Guide</TH
+></TR
+><TR
+><TD
+WIDTH="10%"
+ALIGN="left"
+VALIGN="bottom"
+><A
+HREF="variants.html"
+>Prev</A
+></TD
+><TD
+WIDTH="80%"
+ALIGN="center"
+VALIGN="bottom"
+>Chapter 7. Bugzilla Variants</TD
+><TD
+WIDTH="10%"
+ALIGN="right"
+VALIGN="bottom"
+><A
+HREF="patches.html"
+>Next</A
+></TD
+></TR
+></TABLE
+><HR
+ALIGN="LEFT"
+WIDTH="100%"></DIV
+><DIV
+CLASS="SECTION"
+><H1
+CLASS="SECTION"
+><A
+NAME="RHBUGZILLA"
+>7.1. Red Hat Bugzilla</A
+></H1
+><P
+>      Red Hat Bugzilla is probably the most popular Bugzilla variant, aside from Mozilla Bugzilla,
+      on the planet.
+      One of the major benefits of Red Hat Bugzilla is the ability to work with Oracle as a
+      database, as well as MySQL.
+      Here's what Dave Lawrence had to say about the status of Red Hat Bugzilla,
+      <A
+NAME="AEN1913"
+></A
+><BLOCKQUOTE
+CLASS="BLOCKQUOTE"
+><P
+CLASS="LITERALLAYOUT"
+>	&nbsp;&nbsp;Hello.&nbsp;I&nbsp;apologize&nbsp;that&nbsp;I&nbsp;am&nbsp;getting&nbsp;back&nbsp;to&nbsp;you&nbsp;so&nbsp;late.&nbsp;It&nbsp;has&nbsp;been&nbsp;difficult&nbsp;to&nbsp;keep<br>
+up&nbsp;with&nbsp;email&nbsp;this&nbsp;past&nbsp;week.&nbsp;I&nbsp;have&nbsp;checked&nbsp;out&nbsp;your&nbsp;updated&nbsp;documentation&nbsp;and&nbsp;I&nbsp;will<br>
+have&nbsp;to&nbsp;say&nbsp;very&nbsp;good&nbsp;work.&nbsp;A&nbsp;few&nbsp;notes&nbsp;and&nbsp;additions&nbsp;as&nbsp;follows.<br>
+<br>
+(ed:&nbsp;from&nbsp;the&nbsp;FAQ)<br>
+&#62;For&nbsp;the&nbsp;record,&nbsp;we&nbsp;are&nbsp;not&nbsp;using&nbsp;any&nbsp;template&nbsp;type&nbsp;implementation&nbsp;for&nbsp;the&nbsp;cosmetic&nbsp;changes&nbsp;<br>
+&#62;maded&nbsp;to&nbsp;Bugzilla.&nbsp;It&nbsp;is&nbsp;just&nbsp;alot&nbsp;of&nbsp;html&nbsp;changes&nbsp;in&nbsp;the&nbsp;code&nbsp;itself.&nbsp;I&nbsp;admit&nbsp;I&nbsp;may&nbsp;have&nbsp;<br>
+&#62;gotten&nbsp;a&nbsp;little&nbsp;carried&nbsp;away&nbsp;with&nbsp;it&nbsp;but&nbsp;the&nbsp;corporate&nbsp;types&nbsp;asked&nbsp;for&nbsp;a&nbsp;more&nbsp;standardized&nbsp;<br>
+&#62;interface&nbsp;to&nbsp;match&nbsp;up&nbsp;with&nbsp;other&nbsp;projects&nbsp;relating&nbsp;to&nbsp;Red&nbsp;Hat&nbsp;web&nbsp;sites.&nbsp;A&nbsp;lot&nbsp;of&nbsp;other&nbsp;web&nbsp;<br>
+&#62;based&nbsp;internal&nbsp;tools&nbsp;I&nbsp;am&nbsp;working&nbsp;on&nbsp;also&nbsp;look&nbsp;like&nbsp;Bugzilla.&nbsp;<br>
+<br>
+<br>
+This&nbsp;should&nbsp;probably&nbsp;be&nbsp;changed&nbsp;since&nbsp;we&nbsp;are&nbsp;now&nbsp;in&nbsp;fact&nbsp;using&nbsp;Text::Template&nbsp;for&nbsp;most<br>
+of&nbsp;the&nbsp;html&nbsp;rendering.&nbsp;You&nbsp;actually&nbsp;state&nbsp;this&nbsp;later&nbsp;in&nbsp;your&nbsp;numbered&nbsp;list.<br>
+<br>
+Also&nbsp;number&nbsp;6&nbsp;contradicts&nbsp;number&nbsp;8&nbsp;where&nbsp;number&nbsp;6&nbsp;would&nbsp;be&nbsp;the&nbsp;most&nbsp;up&nbsp;to&nbsp;date&nbsp;status<br>
+on&nbsp;the&nbsp;Oracle&nbsp;port.<br>
+<br>
+Additional&nbsp;Information:<br>
+-----------------------------<br>
+1.&nbsp;Comments&nbsp;are&nbsp;now&nbsp;stored&nbsp;in&nbsp;varchar&nbsp;fields&nbsp;of&nbsp;4k&nbsp;in&nbsp;size&nbsp;each.&nbsp;If&nbsp;the&nbsp;comment&nbsp;is&nbsp;more<br>
+than&nbsp;4k&nbsp;it&nbsp;is&nbsp;broken&nbsp;up&nbsp;into&nbsp;chunks&nbsp;and&nbsp;given&nbsp;a&nbsp;sort&nbsp;number&nbsp;so&nbsp;each&nbsp;comment&nbsp;can&nbsp;be&nbsp;re<br>
+assembled&nbsp;in&nbsp;the&nbsp;correct&nbsp;order.&nbsp;This&nbsp;was&nbsp;done&nbsp;because&nbsp;originally&nbsp;I&nbsp;was&nbsp;storing&nbsp;the&nbsp;comments<br>
+in&nbsp;a&nbsp;long&nbsp;datatype&nbsp;which&nbsp;unfortunately&nbsp;cannot&nbsp;be&nbsp;indexed&nbsp;or&nbsp;joined&nbsp;with&nbsp;another&nbsp;table.&nbsp;This<br>
+cause&nbsp;the&nbsp;search&nbsp;of&nbsp;text&nbsp;within&nbsp;the&nbsp;long&nbsp;description&nbsp;to&nbsp;be&nbsp;disabled&nbsp;for&nbsp;a&nbsp;long&nbsp;time.&nbsp;That<br>
+is&nbsp;now&nbsp;working&nbsp;and&nbsp;is&nbsp;nto&nbsp;showing&nbsp;any&nbsp;noticeble&nbsp;performance&nbsp;hit&nbsp;that&nbsp;I&nbsp;can&nbsp;tell.&nbsp;<br>
+<br>
+2.&nbsp;Work&nbsp;is&nbsp;being&nbsp;started&nbsp;on&nbsp;internationalizing&nbsp;the&nbsp;Bugzilla&nbsp;source&nbsp;we&nbsp;have&nbsp;to&nbsp;allow&nbsp;our<br>
+Japanese&nbsp;customers&nbsp;to&nbsp;enter&nbsp;bug&nbsp;reports&nbsp;into&nbsp;a&nbsp;single&nbsp;bugzilla&nbsp;system.&nbsp;This&nbsp;will&nbsp;probably<br>
+be&nbsp;done&nbsp;by&nbsp;using&nbsp;the&nbsp;nvarchar&nbsp;data&nbsp;types&nbsp;supported&nbsp;by&nbsp;Oracle&nbsp;which&nbsp;allows&nbsp;storage&nbsp;of<br>
+double&nbsp;byte&nbsp;characters&nbsp;and&nbsp;also&nbsp;the&nbsp;use&nbsp;of&nbsp;the&nbsp;Accept-Language&nbsp;in&nbsp;the&nbsp;http&nbsp;header&nbsp;for&nbsp;<br>
+detection&nbsp;by&nbsp;Bugilla&nbsp;of&nbsp;which&nbsp;language&nbsp;to&nbsp;render.<br>
+<br>
+3.&nbsp;Of&nbsp;course&nbsp;even&nbsp;more&nbsp;cosmetic&nbsp;changes.&nbsp;It&nbsp;is&nbsp;difficult&nbsp;to&nbsp;keep&nbsp;up&nbsp;with&nbsp;the&nbsp;ever&nbsp;<br>
+changing&nbsp;faces&nbsp;of&nbsp;www.redhat.com.<br>
+<br>
+4.&nbsp;Some&nbsp;convenience&nbsp;enhancements&nbsp;in&nbsp;the&nbsp;administration&nbsp;utilities.&nbsp;And&nbsp;more&nbsp;integration<br>
+with&nbsp;other&nbsp;internal/external&nbsp;Red&nbsp;Hat&nbsp;web&nbsp;sites.<br>
+<br>
+I&nbsp;hope&nbsp;this&nbsp;information&nbsp;may&nbsp;prove&nbsp;helpful&nbsp;for&nbsp;your&nbsp;documentation.&nbsp;Please&nbsp;contact<br>
+me&nbsp;if&nbsp;you&nbsp;have&nbsp;any&nbsp;more&nbsp;question&nbsp;or&nbsp;I&nbsp;can&nbsp;do&nbsp;anything&nbsp;else.<br>
+<br>
+Regards<br>
+	</P
+></BLOCKQUOTE
+>
+    </P
+></DIV
+><DIV
+CLASS="NAVFOOTER"
+><HR
+ALIGN="LEFT"
+WIDTH="100%"><TABLE
+WIDTH="100%"
+BORDER="0"
+CELLPADDING="0"
+CELLSPACING="0"
+><TR
+><TD
+WIDTH="33%"
+ALIGN="left"
+VALIGN="top"
+><A
+HREF="variants.html"
+>Prev</A
+></TD
+><TD
+WIDTH="34%"
+ALIGN="center"
+VALIGN="top"
+><A
+HREF="index.html"
+>Home</A
+></TD
+><TD
+WIDTH="33%"
+ALIGN="right"
+VALIGN="top"
+><A
+HREF="patches.html"
+>Next</A
+></TD
+></TR
+><TR
+><TD
+WIDTH="33%"
+ALIGN="left"
+VALIGN="top"
+>Bugzilla Variants</TD
+><TD
+WIDTH="34%"
+ALIGN="center"
+VALIGN="top"
+><A
+HREF="variants.html"
+>Up</A
+></TD
+><TD
+WIDTH="33%"
+ALIGN="right"
+VALIGN="top"
+>Useful Patches and Utilities for Bugzilla</TD
+></TR
+></TABLE
+></DIV
+></BODY
+></HTML
+>
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