1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
|
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<TITLE> [Mageia-discuss] User support mailing list?
</TITLE>
<LINK REL="Index" HREF="index.html" >
<LINK REL="made" HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3C201106062322.41550.anthonyscott%40comcen.com.au%3E">
<META NAME="robots" CONTENT="index,nofollow">
<META http-equiv="Content-Type" content="text/html; charset=us-ascii">
<LINK REL="Previous" HREF="004566.html">
<LINK REL="Next" HREF="004575.html">
</HEAD>
<BODY BGCOLOR="#ffffff">
<H1>[Mageia-discuss] User support mailing list?</H1>
<B>Anthony Irven Scott</B>
<A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3C201106062322.41550.anthonyscott%40comcen.com.au%3E"
TITLE="[Mageia-discuss] User support mailing list?">anthonyscott at comcen.com.au
</A><BR>
<I>Mon Jun 6 15:22:41 CEST 2011</I>
<P><UL>
<LI>Previous message: <A HREF="004566.html">[Mageia-discuss] User support mailing list?
</A></li>
<LI>Next message: <A HREF="004575.html">[Mageia-discuss] User support mailing list?
</A></li>
<LI> <B>Messages sorted by:</B>
<a href="date.html#4568">[ date ]</a>
<a href="thread.html#4568">[ thread ]</a>
<a href="subject.html#4568">[ subject ]</a>
<a href="author.html#4568">[ author ]</a>
</LI>
</UL>
<HR>
<!--beginarticle-->
<PRE>On Mon, 6 Jun 2011 09:50:57 PM Thomas Backlund wrote:
><i> Wolfgang Bornath skrev 6.6.2011 13:45:
</I>><i> > 2011/6/6 Hugo Berus<<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">hugo.berus at gmail.com</A>>:
</I>><i> >> On 6 June 2011 11:35, Wolfgang Bornath<<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">molch.b at googlemail.com</A>> wrote:
</I>><i> >>> We have but one list which is aimed at the general
</I>><i> >>> public: this list here. It's purpose is general discussion about
</I>><i> >>> Mageia. There's no word about support in the description.
</I>><i> >>> All other lists are open to the public for the sake of transparency,
</I>><i> >>> but each of them has a special target group (i18n, marcomm, artwork,
</I>><i> >>> sysadmin, packagers, council, etc.).
</I>><i> >>
</I>><i> >> So, that leaves us with a couple of simple options:
</I>><i> >> 1) add the words "user support" to the description of this list.
</I>><i> >> 2) create a "mageia-user" ml aimed at user support.
</I>><i> >> 3) leave it as it is and tell people who come to this list with user
</I>><i> >> support questions to go to the forum.
</I>><i> >>
</I>><i> >> The third option is really not what I am looking forward to see on this
</I>><i> >> list.
</I>><i> >
</I>><i> > Agreed. I think this will come automatically with time. There may be
</I>><i> > the occasional question but in the long run I do not expect this list
</I>><i> > overwhelmed with user support questions. That's why I vote for "not
</I>><i> > necessary" in the question about an extra support list.
</I>><i> >
</I>><i> > In short: we should do nothing. :)
</I>><i>
</I>><i> or 1.
</I>><i>
</I>><i> And if people ask for help here, give it.
</I>><i>
</I>><i> and then _if_ the traffic grows enough to support creation of a separate
</I>><i> list, then go for 2.
</I>><i>
</I>><i> --
</I>><i> Thomas
</I>+1
Tony.
</PRE>
<!--endarticle-->
<HR>
<P><UL>
<!--threads-->
<LI>Previous message: <A HREF="004566.html">[Mageia-discuss] User support mailing list?
</A></li>
<LI>Next message: <A HREF="004575.html">[Mageia-discuss] User support mailing list?
</A></li>
<LI> <B>Messages sorted by:</B>
<a href="date.html#4568">[ date ]</a>
<a href="thread.html#4568">[ thread ]</a>
<a href="subject.html#4568">[ subject ]</a>
<a href="author.html#4568">[ author ]</a>
</LI>
</UL>
<hr>
<a href="https://www.mageia.org/mailman/listinfo/mageia-discuss">More information about the Mageia-discuss
mailing list</a><br>
</body></html>
|
