[Mageia-webteam] [Bug 3879] Improve component selection in Bugzilla

[Marja van Waes]

https://bugs.mageia.org/show_bug.cgi?id=3879

--- Comment #27 from Marja van Waes <marja11 at xs4all.nl> 2012-04-23 10:26:50 CEST ---
(In reply to comment #26)

Thanks a lot for all the explanations, Frédéric :)

> (In reply to comment #5)
> > we should simplify the user work, we shouldn't assume that user automatically
> > searchs for dulpicates, it is a problem of the project contributors that can be
> > resolved manually or automatically (as for firefox, that before the filling of
> > the bug, shows similar bugs).
> 
> If Mageia was running Bugzilla 4.0 or 4.2, you would get this feature for free
> (i.e. the automatic search for duplicates). But as long as you run 3.6, this
> won't happen.
> 

boklm said that Bugzilla upgrade is planned after Mga 2 release. (so no risk of
breaking it while we need it most for beta and rc)

> 
> (In reply to comment #8)
> > How does having an extra list to choose from, work in other bugzilla's? 
> > Does anybody happen to know that? I would love to see some statistics :)
> 
> Another field won't help. More fields to set = more confusion to users. What
> you could do, though, is to have more components than just "RPM packages". 
<snip>
> Gentoo
> uses more generic components, such as KDE or GNOME or kernel or games or
> printing, which is much more manageable. OpenSUSE uses something similar.

In that case, if two persons have a crash in a certain game, and one of them
observes the crash only happens in one DE, but not in the another DE, one of
them will set the "game" component and the other will set the component to the
DE. Will the last one of those two who tries to report the bug automatically
see that the first one might be a duplicate?

> 
> 
> (In reply to comment #22)
> > For this, I'm subscribed to the bugs list, so I see all bug report
> > messages already.  Those that are assigned to qa, I see twice.
> > Those that I've added a comment to, I see three times.
> 
> What's the point to get 3 times the same email? Why don't you simply use
> Bugzilla capabilities to watch other users, e.g. some default assignees and QA
> contacts? You would get only one email.
> 

That you can filter them to different folders for easier management. In my
case: I use one folder for bugs that I commented in before, because a new mail
might be a reply to my comment, one folder for documentation bugs, for when I'm
working for doc team, one for all bugs, mostly needed for bugsquad work and for
seeing what is happening in cauldron. I should have one more folder, for
someone I'm following because he accidentally messed things up in bugzilla
twice, but I still need to make that filter.

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