On Thu, Sep 23, 2010 at 02:32, Sinner from the Prairy <sinnerbofh@gmail.com> wrote:
On Wed, Sep 22, 2010 at 7:45 PM, Marc Paré <marc@marcpare.com> wrote:
> Le 2010-09-22 19:38, Frank Griffin a écrit :
>>
>> Marc Paré wrote:
>>>
>>> Le 2010-09-22 17:36, Wolfgang Bornath a écrit :
>>>>
>>>> 2010/9/22 Morgan Leijström<fri@tribun.eu>:
>>>>
>>>> We could have "bug friends" who an unexperienced user could turn to
>>>> for help.
>>>
>>> I like the idea of "bug friends". Great idea!
>>
>> In the past, this was done by moderators or ombudsmen (Adam Williamson,
>> for example).

> Yes, I think most of us remember Adam and appreciated his helpful hints.
>
> Marc

And at BlogDrake we had the help of Pacho Ramos.


If there are people ready to be ombudsmen , I think it is the best solution.

Eventually coupled whith a progressive constitution of 'how to's
(pinned in the forums) understandable by users such that they can more easyly go 'uphill' towards filing usefull bug reports themselves.
--

Frederic