2010/9/30 Michael Scherer
<misc@zarb.org>
Le jeudi 30 septembre 2010 à 13:38 +0300, atilla ontas a écrit :
> 2010/9/30 Robert Xu <robxu9@gmail.com>:
> > On Sep 30, 2010, at 5:23, Michael Scherer <misc@zarb.org> wrote:
> >
> >> Le mercredi 29 septembre 2010 à 20:53 -0400, Ireneusz Gierlach a écrit :
> >>> I just hope there won't be a survey when you first install, because if
> >>> you have no internet it doesn't let you do anything. You have to like go
> >>> to console and do not cool stuff. I guess as long as it is not invasive
> >>> it will be fine.
> >>
> >> Then we need to fix it so it cope with no internet access, not disable
> >> it.
> >
> > Maybe the first time connected to the internet the survey should appear?
> >
> > -- later, Robert Xu
>
> Why we' re talking about a survey? Do we need this? We are not a
> company and think about customer happiness. I thought this thread is
> about a informational and/or assistance application for newbies.
You do not have to be a company to want to know who use your software.
And I think knowing who use the software can be important in term of
communication. And that's the first step toward listening users.
Now, a automatic survey as done by mdv may not be the best way for us,
but this should not be ditched based on "we are not a company, we do not
need to know who us the software".
I rather think that if at all the survey should be an option not something you inevitably get - something for people who feel they are ready to contribute, give back; otherwise it'd be just a nuisance.
Marek Laane
--
Michael Scherer