[Mageia-webteam] Forums structure : support catregory

Fri Mar 25 05:16:54 CET 2011

On 23 March 2011 01:24, Maât <maat-ml at vilarem.net> wrote:
+> Hi there,
+>
+> ahmad(78) and i have had a talk on irc about this part of the forum.
+>
+> we agreed to disagree on the subject so this leaded us to search for more points of views / comments / suggestions about it.
+>
+> my first structure was just 2 forums :
+> -- Basic support
+> -- Advanced support
+>
+> He pushed 3 forums :
+> -- Software
+> -- Printers and printing
+> -- Networking
+>
+> Then i tried to use sub-forums under "Basic support" :
+> -- Networking
+> -- Video
+> -- Sound
+> -- Printers and printing
+>
+> What do you think ?
+
+Here's my proposal (based on my usage of the mandriva forums previously, the
+English speaking section).
+
+I am not going to talk bout chat/lounge forums, only the support ones.
+
+IMHO, there should be:
+
+- Software
+  o includes questions on software packages included in the repos (e.g.
+    firefox-doesn't-work, kmail-takes-ages-to-get-my-mail, gnome-panel crashes
+    at login... etc).
+  o Installation problems
+    o that includes installer problems ("I don't know how to partition my HD",
+      "I don't know where to install the thing called "bootloader""... etc)
+  N.B. "Installation" could be a separate forum or a sub-forum of Software.
+
+- General Hardware
+  o Sound cards problems
+  o Graphics cards and display problems
+  o Hardware problems not covered by Networking and Printers forums
+  I'd rather if these ^ forums weren't sub-forums, the posts can be mixed
+  (judging by what I saw in the mdv forums, sound and graphics cards forums
+   had low-medium traffic)
+
+- Networking
+  o this is a forum where networking experts from the community can reside,
+    anything to do with networking problems goes here, NIC chipsets problems,
+    wifi problems (software and hardware), routers/switches. Given how much
+    networking problems Linux has, this warrants a separate forum. There's such
+    a forum in the mdv forums, and it was/is a great success since Germ created
+    it.
+
+- Printers & Printing
+  o this is the forum where printing problems can posted; again given how much
+    printing issues exist, this warrants a separate forum
+
+- Cauldron development:
+  o this forum is dedicated to problems Cauldron users hit (ideally valid bugs
+    should be redirected to bugzilla by the more experienced users).
+
+
+
+Personally, I am not in favour of the "Basic" and "Advanced" support layout...
+in the end it's all support, there can be a topic that has both basic
+and advanced debugging side by side.
+
+-- 
+Ahmad Samir
+