[Mageia-webteam] Forums structure : support catregory

Wed Mar 23 08:00:05 CET 2011

Le 23/03/2011 03:11, planas a écrit :
+>
+> I like the sub-forms you suggested.
+>
+> I think you could have
+>
+>     Basic Hardware Support
+>         Networking
+>         Video
+>         Sound
+>         Printers and printing
+>   
+>      Advanced Hardware Support (for more troublesome problems)
+>   
+>      General Software Support
+>         Basic how to use supplied software
+>         Basic how to install and maintain
+>         How configure firewall/av
+>         Any other basic tasks a user might find important
+>
+Hi,
+
+Thanks for your answer... i'd rather avoid to split hardware and software aspect as for example people having to deal with xsane will have, on the same "file", to solve a hardware problem with the scanner, then a software problem to master xsane.
+
+More generally this separation hard/soft will mean nothin' to really inexperienced guys...
+
+(So the risk is to have people posting in the wrong forums and moderators upset with the number of topics to move)
+
+=> we need to be careful to this... the goal is to make users posting in the right place without needing to think about it :)
+
+(hence limiting the complexity of structure is really something we should try to do)
+
+
+