[Mageia-discuss] User support mailing list?

Mon Jun 6 12:45:48 CEST 2011

2011/6/6 Hugo Berus <hugo.berus at gmail.com>:
+> On 6 June 2011 11:35, Wolfgang Bornath <molch.b at googlemail.com> wrote:
+>> We have but one list which is aimed at the general
+>> public: this list here. It's purpose is general discussion about
+>> Mageia. There's no word about support in the description.
+>> All other lists are open to the public for the sake of transparency,
+>> but each of them has a special target group (i18n, marcomm, artwork,
+>> sysadmin, packagers, council, etc.).
+>
+> So, that leaves us with a couple of simple options:
+> 1) add the words "user support" to the description of this list.
+> 2) create a "mageia-user" ml aimed at user support.
+> 3) leave it as it is and tell people who come to this list with user
+> support questions to go to the forum.
+>
+> The third option is really not what I am looking forward to see on this list.
+
+Agreed. I think this will come automatically with time. There may be
+the occasional question but in the long run I do not expect this list
+overwhelmed with user support questions. That's why I vote for "not
+necessary" in the question about an extra support list.
+
+In short: we should do nothing. :)
+
+-- 
+wobo
+