[Mageia-discuss] User support mailing list?

Sat Jun 4 13:10:20 CEST 2011

On 04/06/11 05:12, Remco Rijnders wrote:
+> On Sat, Jun 04, 2011 at 12:25:03PM +1000, Doug Laidlaw wrote:
+>> On Sat, 4 Jun 2011 10:04:10 AM
+>> mageia-discuss-request at mageia.org wrote:
+>>> Yes, posting here achieved a faster result. But this is
+>>> not because ml
+>>> of users would be better. It is because you posted where
+>>> there was more
+>>> people available and less questions.
+>>
+>> What I like about mailing lists/Usenet is:
+>>
+>> (a) I see everrything that comes up. Good for general
+>> education, when I am
+>> not an IT person. I can't broswe a forum the same way;
+>> perhaps that is just
+>> me.
+>
+> I'm much the same way. Posts to a mailing list I will read,
+> most things on a forum I just miss as it goes on. Only
+> exception to that mailing list rule is the Mageia bugs list,
+> there I do need to cherry pick what I read due to the
+> massive amounts of mail it gets.
+>
+> Another thing I like is that I can sort, mark, filter and
+> read mails on a list in any way I like be it from home or at
+> work in a client of my own choice.
+>
+>> (b) the occasional humorous exchanges. Yes, they can get
+>> out of hand, but not
+>> too often.
+>
+> Ditto. I think a mailing list is more likely to have humour
+> on it. Perhaps it is more likely to have flamewars on it
+> too, but I find that when I find that I'm losing my cool it
+> is best to take a few steps back from it, no matter what the
+> format is.
+>
+> Remco
+
+There's another point - as a lurker, being able to see in 
+the same mailing list both
+(1) how things are developing
+(2) how the problems are resolved
+is a great reassurance to finally dipping my toes into 
+Mageia. Presumably this is what Mageia wants to encourage.
+I imagine others might be in a similar situation, where they 
+would be put off trying to follow two lists, one full of 
+woes and the other mainly incomprehensible.
+As an example of a very successful project, the mailing list 
+for Hugin has resisted splitting for much this sort of 
+reasoning.
+
+Doug
+
+