[Mageia-discuss] User support mailing list?

Sat Jun 4 12:50:11 CEST 2011

On 03/06/11 18:51, Remco Rijnders wrote:
+> On Fri, Jun 03, 2011 at 12:52:16PM -0400, Gary Montalbine
+> wrote:
+>>
+>> I support a mailing list for users. I had a problem that
+>> would not let me use my security camera. Yesterday I
+>> posted the request for assistance in the forum. No answer.
+>> Today I asked for help on the mailing list and within 30
+>> minutes I had the answer and now have a working camera. I
+>> am strictly a user and find mailing lists very informative.
+>
+> Hi Gary,
+>
+> Thanks for your feedback :-)
+>
+> I think (for me personally) one of the main differences
+> between the forum and a mailing list is the way messages are
+> delivered. On the mailinglist, even when I don't have the
+> time for a couple of days to read the list, the mails will
+> stay there waiting for me to read them. On a forum the posts
+> will also be there, but any problem which I might know the
+> answer to but which received no posts in a couple of days
+> would disappear from my view. Yes, the post itself would
+> still be there, but how many forum readers click through
+> after page 3 or 4 of posts?
+>
+> Sincerely,
+>
+> Remco
+
+Heartily agree, especially as a user posting a problem to a 
+forum.
+
+Doug
+
+