[Mageia-discuss] Think about bugzilla monitoring?

Fri Sep 24 14:07:29 CEST 2010

On Fri, Sep 24, 2010 at 13:58, Juergen Harms <Juergen.Harms at unige.ch> wrote:
+
+> Picking up from where Mageia forked off, many things activities look like
+> continuity from Mandriva Linux. But forking is also a challenge to find not
+> too hard to implement improvements - such as "bugzilla monitoring".
+>
+> I think I am not the only one who frequently felt frustrated submitting yet
+> another bug, knowing that it had more 50% of chance to disappear the
+> "oubliettes". I think there is an objective question: if bugs are not
+> followed up, that should not just happen by accident - there should be an
+> explicit and justified decision. There is also a subjective question: a user
+> who went through the pains to write a good bug report should get a feedback
+> with a followup, even if there are no "comments" in the bugzilla data base.
+>
+> Some ideas: have a "lost bug advocate"? create a team - just like the
+> "triage team" that feels responsible for bugs not to disappear? (different
+> from the, but talking to, maybe overlapping the triage team, leaning on the
+> "dev" - in Mageia it will be a volonteer, even more important - to whom a
+> bug is assigned) - proposing and justifying which bugs - for the time being
+> - will have no follow up), creating some commented statistics on the fate of
+> bugs - good for QA, but also for PR about Mageia? trigger an alarm if too
+> many bugs remain un-resolved? - always assuming that enough active
+> contribution can be recruited from the temp. wiki list. I also believe that,
+> for Mageia, the situation is different. In Mandriva, I guess that some
+> (many?) of these acitivities were done by staff of the QA group - in Mageia
+> an alternative is needed.
+>
+> Maybe Mandriva had something like this - if yes, it was too well hidden.
+> _______________________________________________
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+>
+
++1
+
+-- 
+
+Frederic
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