[Mageia-discuss] Mageia Forums

Thu Sep 23 22:41:57 CEST 2010

I beleive some people would be glad to help digging into users problems and 
+formulating bug reports (if there was a fault) or help the user to make it 
+work.  It is great to help both users and developers.
+
+If the same people have triage mandate too it would save a wait step in the 
+process.
+
+In the bugzilla the ombudsmen/bug friend should give her email/name, and also  
+email of the user.
+
+The ombudsme could note that they are that in their sig if they want.
+I do not think any more kind of categorising is needed.
+
+As wobo said: This system should be cleraly advertised.
+Maybe in forum rules (sticky post) and in the wiki.
+
+/Morgan
+
+Den 2010-09-23 01:36:27 skrev Maarten Vanraes:
+> Op donderdag 23 september 2010 00:03:44 schreef Marc Paré:
+> > Le 2010-09-22 17:36, Wolfgang Bornath a écrit :
+> > > 2010/9/22 Morgan Leijström<fri at tribun.eu>:
+> > >> Then that user might learn enough to write a good issue report, or
+> > >> someone else in that thread could offer to help.
+> > >
+> > > Yes, that was always an option. Was it used and did it work? Yes, in
+> > > some cases.
+> > > If this system would be more advertized and used then I think it would
+> > > improve the situation.
+> > >
+> > > We could have "bug friends" who an unexperienced user could turn to for
+> > > help. _______________________________________________
+> > > Mageia-discuss mailing list
+> > > Mageia-discuss at mageia.org
+> > > https://www.mageia.org/mailman/listinfo/mageia-discuss
+> >
+> > I like the idea of "bug friends". Great idea!
+> >
+> > Marc
+>
+> As a dev, i would not be opposed to a person who gives some kind of
+> structured info about some priority bugs (eg: to a dev mailing list), or
+> possibly via IRC. (not too often, and mostly about 'forgotten' bugs; or
+> sometimes help with testing...)
+>
+>
+> In real life, mostly this kind of thing happens when a prominent forum
+> member or a forum leader or a user mailing list prominent member gives a
+> priority case a "better explanation" of what is going on, sometimes giving
+> small hints on IRC. (I guess they could be 'bug friends' in that sense)
+>
+>
+> I might have forgotten triage people, sorry, triage people are important
+> for the devs and i'm pretty sure they're underappreciated; they too help
+> the bridge and sometimes are on forums, and urge users to submit a bug
+> report. In that sense often they are 'bug friends' too.
+>
+>
+> I don't know if it's required for this kind of bug friends to be official;
+> i might be inclined to believe they would rather prefer anonymous or even
+> officious. Also, I'm not even sure who would even want this job...
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+
+
+