[Mageia-dev] NEEDHELP Bugzilla keyword

Wed Mar 14 12:59:13 CET 2012

Le 14/03/2012 12:24, Colin Guthrie a écrit :
+> 'Twas brillig, and Samuel Verschelde at 14/03/12 11:21 did gyre and gimble:
+>> Le mercredi 14 mars 2012 10:04:51, Olav Vitters a écrit :
+>>> I have several bugs assigned to me to which I have no idea at all on how
+>>> to fix it or even investigate.
+>>>
+>>> Take e.g. https://bugs.mageia.org/show_bug.cgi?id=3642
+>>> "The biggest problem: mouse position isn't stable. Once in a while it
+>>> just slides out of the screen. To find it isn't simple."
+>>>
+>>> Could I get a NEEDHELP keyword for this? It is assigned to me, but I
+>>> just don't know what to do. Hopefully with a keyword we could setup
+>>> maybe a weekly email ("whine") in which these bugs are highlighted.
+>>
+>> I don't know, wouldn't it be more efficient to ask for help directly on the
+>> mailing list?
+>
+> I for one am pretty bad a looking for such keywords. I do however read
+> the ML... so as Samuel suggests, this would be better for me, but if
+> others can help out via BZ, then maybe it's still a good idea.
+I'm not just multiplicating the different ways to ask for additional 
+support will help focusing on this kind of issues.
+
+Anyway, the actual problem here seems not really to be a communication 
+issue, but the fact than this bug report is unusable, without any way to 
+reproduce the issue. I'd rather shift the discussion about how to get 
+less, but more valuable reports, by educating end users.
+
+
+-- 
+BOFH excuse #414:
+
+tachyon emissions overloading the system
+