[Mageia-dev] How will be the realese cycle?

Sat Oct 16 22:41:11 CEST 2010

Le 2010-10-16 15:52, Renaud MICHEL a écrit :
+> On samedi 16 octobre 2010 at 21:29, Marc Paré wrote :
+>> There would be no middle man. Once the middle-man could replicate the
+>> bug and verify the bug with other users, then the middle-man would
+>> submit to bugzilla. That's it. From there on, the middle-man will take
+>> care of testing requests from devs.
+>
+> That would only work for pure software bugs.
+> If the bug is hardware related, it is unlikely that the "middle man" will be
+> able to reproduce it. For those we really need the input from the real bug
+> reporter.
+>
+> And for software bugs, the "middle man" would have to reproduce the software
+> environment of the reporter, which may be complicated if he installed
+> software from third party (or worse, proprietary software).
+> Sometimes the problem is obvious and only related to a single package, and
+> for such case a forum with some contributors reproducing the bug and then
+> submitting a bug report may work.
+> But if the problem is related to a particular combination of packages then
+> the "middle man" could spend a considerable amount of time replicating the
+> reporter particular configuration before he can actually reproduce the bug.
+>
+> I think it may work if those "bug friends" (don't remember who proposed that
+> name) only take for themselves the simple, one package, software only bugs,
+> and suggest to the reporter to create himself a bugreport (eventually
+> providing assistance if the reporter has never done it before) describing
+> his problem, because the devs will really need his feedback first hand.
+> That forum would be an easier entry point than bugzilla for users not
+> familiar with bugreports.
+>
+
+Yes you are perfectly right. This is where the the bug report would be 
+ramped up to the bugzilla stage, and at the point, the reporter would 
+have obviously shown an interest in the resolution/fix of the bug. This 
+would in effect would create a mentorhsip/reporter relationship and a 
+great training opportunity for the reporter. We would then have, by 
+default, a mentorship programme in the "Report a bug" forum that may 
+eventually form other "bug friends" This would be a great opportunity 
+for Mageia to teach reporters how to use bugzilla.
+
+IMHO, this would still be a simple way of dealing with normal users who 
+do not want to involve themselves any more than reporting a bug. And for 
+those who develop a taste for furthering their knowledge of the process 
+of bug reporting, the "bug friend" could then mentor this person ... who 
+could eventually become a "bug friend" himself/herself.
+
+Marc
+
+