[Mageia-bugsquad] Teaching inexperienced Bug Squad members

Sun Nov 6 09:28:38 CET 2011

*If you received a mail about signing up for the Bug Squad mailing list 
+this morning, I bcc you now.*
+
+
+Hi everyone,
+
+Some time ago on this ml,  I tried to find someone who was willing to 
+look at bugs together with an inexperienced Bug Squad member.
+
+If, at that time, I would have known that the few members we have, are 
+extremely busy (e.g. in other teams) or inexperienced themselves, I 
+would never have asked this.
+
+In the meeting yesterday, it was acknowledged that we can't teach new 
+Bug Squad members, all we can do is encourage them to do what we did 
+ourselves and what helped us to start triaging, like the things on the 
+list below. This list will go into a  "How to start triaging" in our new 
+wiki, anyone who wants to improve it is welcome to do so:
+
+* read bug reports, see how they were handled
+* study the triage guide http://www.mageia.org/wiki/doku.php?id=triage_guide
+* study the bug policy http://www.mageia.org/wiki/doku.php?id=bug_policy
+* ask on irc (# mageia-bugsquad, #mageia or #mageia-dev channel) if you 
+need to know something and don't get frightened if no one replies: in 
+that case, everybody is too busy or away and someone will reply later 
+(for you to see the reply, it helps when you stay logged in ;) )
+* start trying code etc. from the triage guide for yourself (when and 
+where appropriate), to see what happens
+* learn how to use Sophie http://www.mageia.org/wiki/doku.php?id=irc#sophie
+* look around in upstream Bugzilla's and forums
+* feel free to ask questions in this (the mageia-bugsquad) mailing list
+* just start triaging and learn from your mistakes
+
+So: inexperienced Bug Squad members: please give it a go
+And: experienced Bug Squad members: please continue to give a little 
+guidance (like giving feedback when a mistake was made) in the moments 
+you find time to do so
+
+Regards,
+Marja
+
+
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