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+ <H1>[Mageia-bugsquad] Bugsquad team organisation</H1>
+ <B>Remco Rijnders</B>
+ <A HREF="mailto:mageia-bugsquad%40mageia.org?Subject=Re%3A%20%5BMageia-bugsquad%5D%20Bugsquad%20team%20organisation&In-Reply-To=%3CEF.0m-%40r78.nl%3E"
+ TITLE="[Mageia-bugsquad] Bugsquad team organisation">remco at webconquest.com
+ </A><BR>
+ <I>Wed Aug 17 10:39:27 CEST 2011</I>
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+<PRE>On Wed, Aug 17, 2011 at 09:41:13AM +0200, Manuel Hiebel wrote:
+&gt;<i>Le mardi 16 ao&#251;t 2011 &#224; 19:31 +0200, Remco Rijnders a &#233;crit :
+</I>&gt;&gt;<i> Dear all,
+</I>&gt;&gt;<i>[...]
+</I>&gt;&gt;<i> Sincere regards,
+</I>&gt;&gt;<i>
+</I>&gt;&gt;<i> Remco
+</I>&gt;<i>
+</I>&gt;<i>Hi all, and sorry for the wrong reply, I have subscribe to the list just
+</I>&gt;<i>this morning.
+</I>&gt;<i>
+</I>&gt;<i>I have no experience on bug triaging, I read the ml list and the
+</I>&gt;<i>posts of TV or Ahmad and the wiki page. But for a lot of bugs I don't
+</I>&gt;<i>know what to do.
+</I>&gt;<i>
+</I>&gt;<i>If nobody want to do that, I can take this job.
+</I>&gt;<i>
+</I>&gt;<i>But my English is very bad :/ ( as you can see), and I am not sure to be
+</I>&gt;<i>the best person to take that :)
+</I>&gt;<i>--
+</I>&gt;<i>Manuel Hiebel (leuhmanu)
+</I>
+Hi Manuel,
+
+Nice to hear from you. I noticed that you have stepped up in recent weeks
+to fill some of the gaps in the triaging of problem reports that came into
+existance with Ahmad's decision to take a few steps back from the
+bugsquad.
+
+I am also willing to step up my efforts within this team and become more
+involved as I feel the bugsquad team is of too great importance to leave
+lingering unattended.
+
+Your concern on your English language skills is understandable, but I
+think you can make yourself understood and that is what matters more than
+scoring perfect on an English writing test. I believe that people who do
+the work also have a say in it and the representation of the team within
+the project. Should there be no other volunteers or should you want, I'm
+also willing to team up with you and perhaps make this more of a joint
+effort.
+
+As I see it, the triage team isn't doing all that bad but it would be nice
+if we could have more of a 'team' feeling to it. That is, have people
+available on the IRC channel as well as make better use of this list. This
+should help those who want to help out and also can help in case of doubts
+on the best approach to handle a bug, who to assign it to, and what
+package to assign it to.
+
+Furthermore, I think it is important for the triage team to have good
+contacts with the QA team, security team and sysadmins and ideally some
+overlap between the team members in those teams as well.
+
+Finally, I also think that bug reports should receive a timely follow up
+and that ideally once the problem is clear is assigned to someone for
+fixing. Open bug reports should be regulary reviewed to see if they are
+still current and still apply. Assigned bug reports should be brought to
+the attention of the assignee for a status update and reminder.
+
+I fear lack of time and to a lesser extend lack of experience in this
+field is one of the things that have hold me back in becoming more active
+within the team up till now.
+
+Kind regards,
+
+Remco (Remmy)
+with you
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