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authorNicolas Vigier <boklm@mageia.org>2013-04-14 13:46:12 +0000
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+ <H1>[Mageia-discuss] Suggestions</H1>
+ <B>David Coulette</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Suggestions&In-Reply-To=%3C1287605636.7374.38.camel%40localhost.localdomain%3E"
+ TITLE="[Mageia-discuss] Suggestions">dcoulette at yahoo.fr
+ </A><BR>
+ <I>Wed Oct 20 22:13:56 CEST 2010</I>
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+<!--beginarticle-->
+<PRE>Le mercredi 20 octobre 2010 &#224; 16:05 +0200, Kristoffer Grundstr&#246;m a
+&#233;crit :
+&gt;<i> Right, but perhaps a video during the installation teaching them what
+</I>&gt;<i> they should know for future installations would help.
+</I>&gt;<i>
+</I>&quot;In this video we will show you how not to wipe out all your precious
+data when repatitioning a harddrive, so that newt time you are more
+cautious. Cheers from the team&quot;
+
+
+Providing educative material for beginners is a very good idea but ...
+ definitely not in an installer : installing an operating system is
+always a risky procedure : the unknowing user should be guided or
+informed BEFORE even inserting the installation media.
+Educationnal material should be available through manuals, tutorial
+videos, or better direct help from a more advanced user.
+
+Trying to adapt the interface of a crucial piece of software to
+educate newbies is a recipe for disaster :
+- there's not limit on the amout of things people may not know so you
+end up targeting people who know nothing and anyway will need help from
+someone else. The attempt looks like trying to design a pen for people
+who don't know yet how to write.
+- the dumbing down of the interface bears the risk of making the
+installer harder to use by knowlegeable users, who act based on accurate
+and technical information.
+
+One could argue for multi-level interface but you'll have to make
+assumptions about the categories of users you create : apart from the
+usual &quot;sensible_defaults/advanced&quot; modes you would have to encompass the
+whole spectrum from absolute newbie to expert sysadmin.
+
+I'm not advocating making a text-mode obscure installer, just that the
+installer has a precise function : installing a system based on
+unequivocal input from the user. Auto-detection of hardaware and
+sensible defaults make the process easier and faster for the most common
+cases, but you can't always avoid requesting more &quot;technical&quot; input from
+the user.
+
+Your idea of video is a good one : you could even extend it to
+interactive ones. A web app acting as an installation simulator/tutor
+could ease the process greatly for new users, with no risk for their
+system. They could at least, during that &quot;training session&quot;,be guided to
+gather the relevant data about their system and their configuration
+choices before doing the installation itself.
+
+IMHO separation of educationnal material from software interface make
+both better :
+- the educational material can be as verbose as necessary, adaptable to
+different kind of users.
+- the installer interface can do its job properly : provide accurate and
+effective data exchange between the user and the installer.
+
+Sorry for the long rant..;) I saw too many interfaces dumbed down to the
+point of being useless to everyone, newbies included.
+
+Cheers.
+
+
+
+
+
+
+
+</PRE>
+
+
+
+
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