[Mageia-webteam] [Bug 3879] Improve component selection in Bugzilla

Tue Dec 27 07:26:13 CET 2011

https://bugs.mageia.org/show_bug.cgi?id=3879
+
+--- Comment #6 from andré blais <andre999mga at laposte.net> 2011-12-27 07:26:10 CET ---
+(In reply to comment #5)
+> in reply to comment #2
+> 
+> to do correctely what you think, it needs that every user know which package
+> causes the issue, ...
+
+Indeed, in many cases a user doesn't know which package causes this issue.  But
+part of the role of the bugsquad is to determine which package in such cases,
+which they do very well.
+And without determining the package involved, it isn't possible to resolve the
+issue.
+
+
+> in reply to comment #3
+> 
+> we should simplify the user work, we shouldn't assume that user automatically
+> searchs for dulpicates, it is a problem of the project contributors that can be
+
+When the user doesn't find duplicates (which is very frequent), this is another
+part of the role of the bugsquad.  Which I also think they do very well.
+
+
+> in reply to comment #4
+> 
+> i would avoid the corrispondence maintainer-bug resolver, even if in theory
+> this assumption should be verified. it happens a lot of time that a maintainer
+> of a package doesn't resolve the related issues, meanwhile if we select an
+> active contributor as "hub" he can resolve himself the packages or managing and
+> assign them to other contributors.
+
+My variation on your idea only uses the rpm category of the package involved 
+to connect to a list of parties to be cc'd.
+Note that sometimes a problem can seem to be related to one factor (say sound),
+but in fact is related to another factor in a required package, which is the
+actual package to be corrected/changed.
+So my variation automates your suggested process, without requiring a separate
+field in bugzilla, and avoids a mistaken category.
+Otherwise, unless I'm mistaken, there wouldn't be a lot of difference in what
+is involved to implement it.
+It doesn't depend at all on the reaction of the maintainer of the package.
+
+In fact, I very much appreciate your idea, as without it I probably wouldn't
+have thought of my variation, which I think could help better maintain
+packages, particularly when the maintainer is slow to respond.  As well as
+providing more support to unmaintained packages.
+
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