[Mageia-webteam] [Bug 3879] Improve component selection in Bugzilla

Mon Dec 26 16:30:05 CET 2011

https://bugs.mageia.org/show_bug.cgi?id=3879
+
+--- Comment #5 from Marcello Anni <marcello.anni at alice.it> 2011-12-26 17:30:05 CET ---
+in reply to comment #2
+
+to do correctely what you think, it needs that every user know which package
+causes the issue, case that i don't think is common. other than this, if a
+package is abandoned or wrongly assigned to a person, that bug report goes
+lost. in my proposal the criteria of the Area that is used, prevents this
+issues and allows to a certain person to have a correct idea of:
+- currentely reported bugs involving that area;
+- priority of those bugs;
+- fast duplicates closing;
+- in general, better bugs management (because each person know everything
+involving his area of competence). 
+
+
+in reply to comment #3
+
+we should simplify the user work, we shouldn't assume that user automatically
+searchs for dulpicates, it is a problem of the project contributors that can be
+resolved manually or automatically (as for firefox, that before the filling of
+the bug, shows similar bugs). in plus, you say that it doesn't work
+automatically, that explains itself one of the reason of the opening of this
+bug report.
+
+in reply to comment #4
+
+i would avoid the corrispondence maintainer-bug resolver, even if in theory
+this assumption should be verified. it happens a lot of time that a maintainer
+of a package doesn't resolve the related issues, meanwhile if we select an
+active contributor as "hub" he can resolve himself the packages or managing and
+assign them to other contributors.
+
+
+in a few words, i'm introducing the idea of "process reengineering" applied to
+bugzilla, that it's well known management theory to improve the work quality of
+a company.
+
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