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+ <H1>[Mageia-discuss] User support mailing list?</H1>
+ <B>Michael Scherer</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20User%20support%20mailing%20list%3F&In-Reply-To=%3C1307484464.27877.172.camel%40akroma.ephaone.org%3E"
+ TITLE="[Mageia-discuss] User support mailing list?">misc at zarb.org
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+ <I>Wed Jun 8 00:07:43 CEST 2011</I>
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+<PRE>Le mardi 07 juin 2011 &#224; 14:05 -0400, Marc Par&#233; a &#233;crit :
+&gt;<i> Le 2011-06-07 09:57, Michael Scherer a &#233;crit :
+</I>&gt;<i>
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt;&gt; At this early point of development we need user feedback from the user
+</I>&gt;<i> &gt;&gt; community regarding our distro. What, I wonder, is the rationale for
+</I>&gt;<i> &gt;&gt; limiting the chance of collecting more data from our user base?
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt; Are you volunteer to collect and summarize feedback from the existing
+</I>&gt;<i> &gt; tools ?
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt; If the answer is &quot;no&quot;, then we will not do anything with more feedback,
+</I>&gt;<i> &gt; except doing false hope to people.
+</I>&gt;<i> &gt;
+</I>&gt;<i> &gt; If the answer is &quot;yes&quot;, show us the work.
+</I>&gt;<i> &gt;
+</I>&gt;<i>
+</I>&gt;<i> Sure, what would you like me to do.
+</I>&gt;<i>
+</I>&gt;<i> FYI ... I was an active contributor to the Mageia marketing team but
+</I>&gt;<i> have had 3 spinal surgeries since last April where I have had to relearn
+</I>&gt;<i> how to walk each time. I had my last one April 1st and am still in
+</I>&gt;<i> recovery which has cut up my volunteer time a bit. I am also holding the
+</I>&gt;<i> mageia.ca domain which is pointing to the mageia.org site.
+</I>
+Ouch, I hope you are going to get well ( if this is not already the case
+).
+
+&gt;<i> If you are saying that this will help convince you that bridging these
+</I>&gt;<i> together are a good idea, then no problem.
+</I>
+Well, I would be indeed more convinced that we need more feedback once
+we do something useful with the feedback we have.
+
+Having feedback is just one part of the whole schema, and IMHO, first we
+complete everything ( ie, what to do with feedback, ), then we grow.
+
+&gt;<i> Let me know what you need done. I am hoping to re-join the Mageia
+</I>&gt;<i> marketing team but am lurking for the moment.
+</I>&gt;<i>
+</I>&gt;<i> Marc
+</I>&gt;<i>
+</I>&gt;<i> NB I am also active on the LibreOffice marketing team.
+</I>
+If you have time ( cause of course I can understand people do not have
+time ), I guess the first thing would be to define a process and some
+document that can summarize the feedback.
+
+For example, do we gather feedback continuously or organize some
+campaign ?
+
+What form would take such gathering, ie, actively asking to people,
+reading and noting stuff on a list ? when do &quot;reports&quot; ?
+
+Do we list points that people want to address, do we organize some chat
+with member of others team to check what can be done, etc ?
+
+Once there is a process, then we can follow it, and then we can start to
+expand, and tweak it. But I am not in marketing, and I have personally
+enough feedback to keep me busy for the next few months, so maybe the
+first question would be &quot;who will use such feedback&quot;
+
+--
+Michael Scherer
+
+</PRE>
+
+
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