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+ <H1>[Mageia-discuss] Suggestions</H1>
+ <B>Michael Scherer</B>
+ <A HREF="mailto:mageia-discuss%40mageia.org?Subject=Re%3A%20%5BMageia-discuss%5D%20Suggestions&In-Reply-To=%3C1287910736.22938.238.camel%40akroma.ephaone.org%3E"
+ TITLE="[Mageia-discuss] Suggestions">misc at zarb.org
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+ <I>Sun Oct 24 10:58:56 CEST 2010</I>
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+<PRE>Le dimanche 24 octobre 2010 &#224; 03:27 -0400, David W. Hodgins a &#233;crit :
+&gt;<i> On Sat, 23 Oct 2010 20:52:01 -0400, Michael Scherer &lt;<A HREF="https://www.mageia.org/mailman/listinfo/mageia-discuss">misc at zarb.org</A>&gt; wrote:
+</I>&gt;<i>
+</I>&gt;<i> &gt; The patch arguent is invalid, because people can also send mail, like
+</I>&gt;<i> &gt; &quot;here is a better description of package $FOO because I didn't
+</I>&gt;<i> &gt; understood the current one and I wanted to help&quot;.
+</I>&gt;<i>
+</I>&gt;<i> Take a look at <A HREF="https://qa.mandriva.com/show_bug.cgi?id=45605">https://qa.mandriva.com/show_bug.cgi?id=45605</A>
+</I>&gt;<i>
+</I>&gt;<i> I am not a c programmer, but due to my background, working with
+</I>&gt;<i> mainframes, and what I have learned on my own, I can sometimes
+</I>&gt;<i> figure out not only what the problem is, but how to fix it.
+</I>&gt;<i>
+</I>&gt;<i> I don't know anything about patch files, or the relationship
+</I>&gt;<i> between packagers, and developers within Mandriva. I was quite
+</I>&gt;<i> surprised by Matthias's response. From the context, I gather
+</I>&gt;<i> Matthias, is the upstream developer, and Pacho was the Mandriva
+</I>&gt;<i> packager, but given the the fact Mandriva is a company, that
+</I>&gt;<i> appeared to be annoying the actual developer, I chose not to
+</I>&gt;<i> follow up on the bug. The bug is still there in 2010.1, so I
+</I>&gt;<i> use my own version, that contains the fix I suggested.
+</I>
+Well, there is a few misunderstanding.
+
+1) Mandriva is a company, but this is also a community.
+Pacho is not the packager, pacho is a member of the triage team. He was
+not paid by Mandriva ( hence the lack of star near his name, but this
+was not obvious at all ).
+
+2) as a distribution with volunteer packagers, there is part of the
+distro that no one take care of. Leafnode, unfortunatly, is such as
+package. I will not say anything new when I seay that NNTP is no longer
+all the rage nowadays, and that's unfortunatly mean there is less
+interest into taking care of this.
+
+3) As I said in the past, reporting a bug is nice, but that's not were
+the current bottleneck lies, it is on fixing the bug. It is unfortunate
+that we didn't really took more attention to bugs with a suggested fix,
+because that's something that really should be fixed in priority, as
+someone did the effort of not only finding it, but also did the best he
+could do to get it fixed. And so I think it deserve a special
+attention.
+
+&gt;<i> My personality is such that I actually derive pleasure from
+</I>&gt;<i> solving problems. I hate getting involved in company style
+</I>&gt;<i> &quot;politics&quot;, so I became self employed, prior to retiring,
+</I>&gt;<i> and only worked on a contract basis, to solve that problem.
+</I>
+Well, there was no politics, there was just a shortage of manpower, like
+many free software project.
+
+&gt;<i> Even with my background, I did not feel comfortable making
+</I>&gt;<i> suggestions (for what I expect the developer/packager would
+</I>&gt;<i> consider cosmetic changes), to things like package descriptions.
+</I>&gt;<i> I know how to search to find the packages, that will do what
+</I>&gt;<i> I want, even if the descriptions in the rpm package are not
+</I>&gt;<i> well written, but most users don't have that ability.
+</I>&gt;<i>
+</I>&gt;<i> Yes, people can send email, or file bug reports, if they can figure
+</I>&gt;<i> out who to send them to, and felt the feedback would be appreciated.
+</I>&gt;<i> Most people will not. Without a better understanding of who actually
+</I>&gt;<i> writes the descriptions in the packages, I would not either.
+</I>&gt;<i>
+</I>&gt;<i> I'm hoping Mageia will make it easier for people like myself
+</I>&gt;<i> to not only contact the developer/packager, but also make it
+</I>&gt;<i> feel like such contact is desired.
+</I>
+Well, if we look rationally, a company where employees use a public
+bugtracker and a public mailling list and public irc channel is already
+more engaging than my own experience for bugs with Microsoft or Apple.
+
+But indeed, you need to be aware of those to understand the difference.
+
+What is missing is the realization that some people were not paid by
+Mandriva at all. There is a community around it ( ie, most people using
+a @mandriva.org address to post on cooker ). People that started like
+you.
+
+That's unfortunate that people still do not know this, but I guess
+that's solely our own fault as a community that we didn't expose more
+ourself,
+by posting blog posts, by saying it loud, by having a visible community
+presence at FOSDEM and other related events ( or by giving interview
+just to say that ).
+
+But I think that if people knew that there is collaboration between
+employee and non-employee, they would have feel more welcome. And from
+what I read, you didn't know, so you were cautious, which seemed
+natural. That's our fault, and that's something we tried to fix with
+assembly ( without much sucess on the first try ), something I tried to
+fix by being present at every possible free software fair ( without much
+success too )
+
+--
+Michael Scherer
+
+</PRE>
+
+
+
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